Returns

We offer no cost*, hassle-free returns within 30 days of purchase: if you don’t like your Friendly Shoes you can return (money back) or exchange lightly worn Friendly Shoes within 30 days, no questions asked. Lightly Worn means you’ve worn them inside, not outside, for up to 30 days to assess their fit, comfort, and ease of use. Other companies’ return policies are that you CAN’T wear the shoes at all, but how else would you know if you like them? We’re Friendly, so we take the risk and donate your returns – lightly used shoes – to elderly, disabled veterans in San Diego.


For US customers, a return label will be provided by Friendly Shoes upon accepting the return request.
For Canada customers, return shipping has to be handled by the customer.

Start your return

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