Shipping Policy

All orders are fulfilled in 1-2 business days. Friendly Shoes uses USPS Priority Mail (1-3 business days delivery time) or UPS Ground Shipping (1-5 days) services with a Flat Rate of $9.45 handling & shipping fee per item.

Tracking number is provided for all orders.

Friendly Shoes offers FREE SHIPPING on $100+ orders.

Friendly Shoes currently ship only to US. If you want to order from overseas, please contact us.

Please contact us for your order status and additional questions.


If you don’t like your Friendly Shoes you can return (money back) or exchange lightly worn Friendly Shoes within 30 days – no questions asked. Lightly Worn means you’ve worn them inside, not outside, for up to 30 days to assess their fit, comfort, and ease of use. Shipping costs for returned and exchanged items are the buyer’s responsibility and are non-refundable.

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